Whom to Contact

For Power Failure Complaints . . . . .

•  Call 111-000-128 to reach the Central Customer Services Center

•  Call 118 to reach the Customer Services Center serving your area

•  Call your Sub-Divisional office. Click here to get the phone number

For Billing Complaints . . . . .

•  Go to the nearest Customer Services Center . Locate a CSC in your area

•  Contact the XEN/SDO/RO of your area. Click here to get the address/phone number

For Extension in Due Date of Your Bill . . . . .

•  Go to the nearest Customer Services Center . Locate a CSC in your area

•  Contact the SE/XEN/SDO of your area. Click here to get the address/phone number

For Bill Installments . . . . .

•  Check the installment powers of various offices

•  Contact the relevant officer. Click here to get the address/phone number

For obtaining Duplicate Bill . . . . .

•  Go to the nearest Customer Services Center . Locate a CSC in your area

•  Contact the XEN/RO of your area. Click here to get the address/phone number